Universal Orlando

Creating Captain Cacao: The Team Behind the New Original Character at Universal Epic Universe

Get ready to meet the sweet new face of Epic Universe. Captain Cacao, an original character that debuted at Epic Universe — is here to sprinkle cocoa-powered joy wherever he goes. In this behind-the-scenes article, the creative team takes us through the delicious process of bringing Captain Cacao to life, from early character sketches to the whimsical vision behind this cocoa-fueled hero.

By Jeremy Stein, ago

Behind-the-Screams | Hatchet & Chains: Demon Bounty Hunters from Halloween Horror Nights 2025

Ready to face your fears before the fog rolls in? Universal has just dropped a thrilling Behind the Screams look at one of this year’s most bone-chilling original houses coming to Halloween Horror Nights 2025 — Hatchet: Chains of the Demon Bounty Hunters. This twisted tale fuses gritty Western grit with blood-soaked horror, introducing guests to a haunted frontier where bounty hunters battle something far more sinister than outlaws.

By Jeremy Stein, ago

Main Street Magic Mailbag: Listener Q&A Part 32

This episode is packed with your questions from Instagram, Facebook, and Twitter, covering everything from practical Disney planning tips to fun “what if” scenarios. We tackle whether the luggage service at Value Resorts for Southwest Airlines might hint at the return of something like Disney’s Magical Express, and share our thoughts on the biggest price gouges at Walt Disney World (looking at you, $199 Minnie Van airport rides).

By Jeremy Stein, ago